Return and Exchange Policy

We want you to love your purchase from Swarnika Collection. If something isn’t quite right, please review the policy below and contact us within the mentioned timelines. We’ll be happy to assist you.

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Returns

Return requests must be raised within 48 hours of receiving the order.

Items must be unused, unwashed, and in their original packaging with tags intact.

To initiate a return, please contact us via email or WhatsApp with your order details and clear images of the product.

Original shipping charges are non-refundable.

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Exchanges

Exchanges are accepted for items of equal value only, subject to availability.

Exchange requests must be raised within 48 hours of delivery.

Only one exchange per order is allowed.

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Refunds

Once the returned item is received and inspected, approved refunds will be processed within 5–7 business days.

Refunds will be issued to the original mode of payment.

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit.

Please note that bank processing times may vary.

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Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with clear images. We will review the issue and take appropriate action to resolve it.

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Color & Design Disclaimer

We make every effort to display product colors and details as accurately as possible. However, slight variations in color, texture, or weave may occur due to lighting, photography, screen resolution, or handcrafted processes. Such variations are natural and are not considered defects.

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Important Notes

Products sent without prior approval will not be accepted.

Swarnika Collection reserves the right to approve or reject any return or exchange request after inspection.

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Contact Us

For return or exchange-related queries, please contact us:

Email: Theswarnikastore@gmail.com
WhatsApp:9226184098